Welcome to Urban Style Shop, where we outfit rebels with the edgiest jewelry this side of the apocalypse. Whether you’re rocking our ear tunnels or layering leather necklaces, we’ve got your shipping and returns covered with maximum attitude and minimum bureaucracy.

GETTING YOUR REBEL GEAR

Shipping Options for Anarchists & Rule-Breakers

  • Standard Shipping ($12.95): For rebels who can’t wait – ships via DHL/FedEx in 10-15 days after processing
  • Free Shipping (Orders $50+): Our gift to patient revolutionaries – ships via EMS in 15-25 days after processing

Processing Time: 1-2 business days (we work fast, but even anarchists need sleep)

International Rebels Note: We ship worldwide (except some Asian/remote areas). Customs may delay your chain necklaces or cuff bracelets – blame the system, not us.

WHEN THE REVOLUTION NEEDS ADJUSTING: RETURNS

Even the boldest statements sometimes need tweaking. Here’s how to return items that don’t match your revolutionary aesthetic:

The Urban Rebel Rules

  • 15-Day Return Window: From delivery date – because even chaos needs structure
  • Original Condition Required: Unworn, undamaged, with original packaging (yes, even for your dog tags)
  • No Returns On: Earrings (all types), ceramic rings – hygiene first, comrades

Return Process: Three Steps to Freedom

Step 1: Declare Your Intentions

Email [email protected] with:

  • Order number
  • Item(s) returning (like those anchor bracelets that didn’t anchor your style)
  • Reason (too big/small/changed your radical mind)
  • Refund or exchange preference

Subject: Return Request – Order #[YourOrderNumber]

Step 2: Wait for HQ Instructions

We’ll respond within 48 hours (faster than magnetic earrings snap together) with:

  • Return authorization
  • Our Nebraska Avenue HQ address
  • Special instructions for fragile items like beaded necklaces

Step 3: Ship It Back

Pack items securely (original packaging recommended for glass-beaded bracelets). You cover return shipping unless we messed up.

REFUNDS: RECLAIMING YOUR RESOURCES

After we receive your return (allow 3-5 inspection days):

  • Processing: 3-5 business days
  • Refund Method: Original payment (Visa, MasterCard, JCB, PayPal)
  • Timeline:
    • Credit Cards: 5-10 business days
    • PayPal: Usually within 24 hours

Exchange Protocol

Want to trade those cross earrings for leather bracelets? Same process, but we’ll cover standard shipping for your replacement gear.

INTERNATIONAL REBELS

  • Mark packages as “Returned Goods” to dodge customs fees
  • You handle return shipping costs
  • Refunds in USD (currency fluctuations may apply)

GOT QUESTIONS?

Email [email protected] – real humans who actually wear our ear cuffs and charm hoop earrings will respond.

Last updated: [Insert Date] – Because even our policies stay fresh.